Shipping policy
Shipping Policy
Great Circle products are made to order. Because each item is produced specifically for your order, please allow time for both production and shipping.
Order Processing & Production
Orders typically require several business days for production before they are shipped. Production times may vary depending on the product, order volume, and fulfillment location.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Times
Estimated shipping times are provided during checkout when available. Shipping times begin after your order has been produced and are estimates rather than guaranteed delivery dates.
Delivery times may be affected by carrier delays, weather, holidays, high-volume periods, or other circumstances outside our control.
Shipping Costs
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Any free-shipping promotions or order thresholds will be applied according to the terms shown on our website at the time of purchase.
Incorrect or Incomplete Addresses
Please review your shipping address carefully before placing your order. Customers are responsible for providing a complete and accurate delivery address. If you notice an error after placing your order, contact us as soon as possible at support@greatcircleapparel.com. We will do our best to help, but we cannot guarantee that an address can be changed once an order has entered production or fulfillment.
Lost or Damaged Shipments
If your order arrives damaged or appears to have been lost in transit, please contact us at support@greatcircleapparel.com with your order number and details of the issue so we can investigate and help resolve the problem.
Questions
If you have questions about your order or shipping, contact us at support@greatcircleapparel.com.