Refund policy

Returns & Refunds

We want you to be happy with your Great Circle purchase. If something isn't right, please contact us at support@greatcircleapparel.com.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, your item must be unworn, unwashed, unused, and in its original condition.

To start a return, contact us at support@greatcircleapparel.com before sending your item back. Please include your order number and the reason for your return. We will provide return instructions after your request has been reviewed.

Customers are responsible for return shipping costs for returns due to size, fit, or change of mind. Original shipping charges are not refundable.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, misprinted, or you received the wrong item, contact us as soon as possible at support@greatcircleapparel.com and include your order number and photos of the problem. If we confirm an error or defect, we will make it right at no additional cost to you.

Refunds

Once we receive and inspect an eligible return, we will notify you of the status of your refund. Approved refunds will be issued to your original payment method. Please allow additional time for your bank or credit card company to process the refund.

Exchanges

We do not currently offer direct exchanges. If you need a different size or item, please return the eligible item for a refund and place a new order.

Questions

If you have any questions about a return or refund, contact us at support@greatcircleapparel.com.